Shipping and Returns

Shipping
We ship worldwide. Note that some products cannot be shipped to international destinations.

Please allow for 2-5 business days for orders to be shipped out and then 2-5 business days for USPS to deliver. Orders with express shipping will be prioritized and shipped out in 1-2 business days. All orders placed on Friday will go out on Monday earliest as USPS centers are closed on the weekends. 

If your order says delivered and you cannot find your order, please contact the postal service to see if they can locate your package and set up a claim. We are not responsible for missing packages. 

Returns Policy

All order cancellations request will be charged a 5% fee. If a order was returned by USPS due to customer fault, you will not recieve a refund for the shipping fee. 

If the item is defective or damaged, we will provide you the return shipping label. Otherwise, all returns containing new, unopened items within 7 days of delivery will be paid by the customer on top of the first non-refundable delivery fee. Additionally, mystery scoops will be subjected for a 15% restocking fee.

You should expect to receive your refund within four weeks of us receiving your returned item. However, in many cases you will receive a refund more quickly.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.